CONTACT US

Reach us anytime using the email address here, or fill out the easy contact form below.

Response times are currently delayed due to increased volume. Before sending your message, please review the commonly asked questions below. Thank you!

sales@cottagedivine.com

ABOUT SHIPPING

Orders ship daily, Monday – Saturday, excluding postal holidays.

USPS IS EXPERIENCING UNPRECEDENTED DELAYS RESULTING IN DELIVERY TIMES EXCEEDING 3 WEEKS.

Track your shipment via USPS here. 

You can also sign up for text alerts or schedule a redelivery if needed.

Answers to Your Most Common Questions...

ABOUT SHIPPING

We do not ship outside of the USA at this time.

Orders ship Monday through Saturday, excluding postal holidays. Virtually all orders are shipped USPS Priority and should reach you within 2-4 business days.

USPS Priority & First Class Mail; all shipments include a tracking number. Many shipments also include insurance and signature confirmation to ensure safest delivery to you.

Signature confirmation means the parcel must be signed for; if you or your authorized representative is not available, you may schedule a redelivery with the USPS, or visit your local postal facility to collect your parcel.

Yes! Once packaged, we will send you exact weight & DIMS; you can generate a label on your own account (i.e. using FedEx or UPS), then send to us when you are ready to ship.

GENERAL QUESTIONS

We do not offer layaway plans at this time.

We are not able to accept custom orders at this time for handmade chenille robes.

We are able to create custom fabric bundles as well as quilt square kits. Contact us with your needs.

Yes! Please contact us prior to placing your order – we can set up a custom listing for you to make checkout easy, and/or supply you with a unique discount code to use at checkout.

Check out our comprehensive page on the 3 C’s to know about buying vintage chenille:

What to Know Before You Buy Vintage Chenille

Questions? Contact Us.